SCOPE OF NETWORK MANAGEMENT SERVICES:

Regular maintenance will prevent downtime and increase operating effectiveness.

We can provide network support and management services:

1. On location or
2. Remote access for comprehensive Network Monitoring and Management

ONSITE SYSTEMS MANAGEMENT:

On-site service is designed to monitor, manage and maintain a high level of efficiency and assist to control IT expenditure. Network Management Reports are prepared outlining completed activities and recommendations by technicians.

REMOTE SYSTEMS MANAGEMENT:

We can set up, monitor, control and service your system remotely by establishing a communications link between the IT location and the IT service Providers Office.

The service is designed to provide on-going pro-active monitoring and performance of total systems resources. We are calling you before you have any problems. Simple !

INTERNET BUSINESS SOLUTIONS:

In today's competitive business market companies are turning to the Internet to give them a competitive edge. The Internet provides an economic communications platform so you can provide on line services to clients with reduced operating costs.

Companies have become aware that combining the Internet and E-mail allows them to conduct business in a highly cost effective and time efficient manner. The internet platform allows clients to input data in their own time and at their cost. It can even help them to track their requests and orders.

CustomTec can provide you with Internet facilities including:

• Web Design.
• Web Hosting.
• On Line databases.
• Web Site management.
• Real Time transactions.
• Secured data storage.
• Data encryption.
• Merchant facilities.
• Information Kiosk systems and support.

INTERNET FACILITIES:

The Internet allows you to offer services 24 hours a day. It is the sales representative that never sleeps. Improved services and visibility to your client base provides instant information transfer and increased productivity.

CustomTec offers a complete range of on-line services in a fast, secure and encrypted environment.

SMART OPTIONS MANAGED SERVICES

Managed Services is the newest addition to the comprehensive range of products and services offered by CustomTec.

Our Managed Service approach takes the complexity of information technology management out of your business and leaves your team to focus on what they do best.

For a fixed monthly cost, we will remotely manage your network, identify and solve problems before they can hinder the operations of your business and provide you with regular reporting on system health efficiency and usage.

As an extension of this service, we can also manage your hardware so that your business as the most efficient system available complete with the best technology available.

Managed Services and CustomTec improve the efficiency of your IT & the bottom line performance of your business.

SMART OPTIONS SMART VAULT

To enhance the facilities available with the Smart Options Managed Services, CustomTec has introduced Smart Options Smart Vault. Eliminating the need for tape drives, this options feature ensures our valued customers can have piece of mind regarding data security via CustomTec’s newly introduced advanced online data backup and storage service.