These Terms pertain to the use of CustomTec (“the website”) and the purchase of any goods or services from it. The website is owned and operated by CustomTec Pty Ltd.
If you need more assistance you can always contact our Help Desk  on 1300 900 000 between 9am – 5pm AEST Monday to Friday (excluding public holidays), or email.

TERMS AND CONDITIONS OF USING THE WEBSITE
Please note that by accessing, using or browsing this website you agree to be bound by its terms, conditions, disclaimers and limitations of liability. CustomTec reserves the right to amend or update such terms, conditions, disclaimers and limitations of liability at any time. We will not be providing notice to you, so please review these regularly. By using the website, you acknowledge that you have read and understood these Terms.

LIMITATION OF LIABILITY
Any liability of CustomTec or CustomTec’s Associates in connection with goods or services supplied to you will, subject to any non-excludable liability for breach of conditions or warranties implied by legislation and to the maximum extent permitted by law, at the election of CustomTec limited to:
1. In relation to goods, the replacement or repair of the goods, the supply of equivalent goods, the payment of the cost of replacing or repairing the goods or the payment of the cost of obtaining equivalent goods; and
2. In relation to services, the supplying of the services again or the payment of the cost of having the services supplied again.
These Terms and Conditions are governed by the laws in force in New South Wales, Australia and you irrevocably and unconditionally submit to the non-exclusive jurisdiction of the courts of New South Wales, Australia and any courts, which may hear appeals from those courts.

DISCLAIMER
The information contained on the website is provided in good faith. To the best of CustomTec’s knowledge, the information is accurate, current and honest. However, CustomTec and any of their directors, officers, employees, consultants or shareholders (“CustomTec associates”) do not make any representation or warranty as to the accuracy or completeness of the information.
To the fullest extent permitted by applicable law, CustomTec disclaims all representations and warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose and non-infringement. CustomTec makes no warranty that this website, any information or ideas contained on this website or any products or services will meet your requirements.
You expressly acknowledge and agree that CustomTec does not control other users of this website, the providers of information or ideas to this website or the suppliers of goods and services purchased from this website, and CustomTec is therefore not liable for their opinions or their behaviour, including any information or advice provided by them or any defamatory statements made by them or any offensive conduct on their part.
You further acknowledge and agree that, subject to the section dealing with “Limitation of Liability”, CustomTec will not be liable to you or any other person for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to damages for product liability, personal injury or negligence resulting from use of goods or services supplied to you, or on behalf of you, through the website www.customtec.com.au

COPYRIGHT
The website pictures and copyright in the customtec.com.au website is property of CustomTec Pty Ltd. Material on this website also comprises copyright material, trademarks and registered trademarks which are the property of CustomTec and third parties. This property may only be used for the purposes of browsing the CustomTec website and acquiring goods and services of CustomTec.

YOUR ROLE
All care is taken to ensure that customtec.com.au website and data transmissions are free from viruses. However, it is your responsibility to scan any data or websites for viruses.

PRIVACY POLICY
At customtec.com.au, we would like to assure you that we take your information and privacy very seriously. Please refer to below for further information.

SECURITY

• Information sitting on the customtec.com.au website is protected by state-of-the-art encryption and firewall technology.

 PROMOTIONS AND COMPETITIONS
Other Terms and Conditions not listed herein and applying to customtec.com.au promotions and competitions are incorporated into these terms and conditions. Should you object to any of these Terms and Conditions (including any subsequent amendments) you must immediately discontinue using this website.

RELEASE AND INDEMNITY
You agree to waive any and all claims that you now have or may have in the future against CustomTec  and CustomTec’s Associates which relate to or are incidental to any transaction.

You agree to indemnify and hold CustomTec harmless from and against any and all claims, loss or expense that may be incurred by CustomTec which relate to or are incidental to the performance of its duties as described in these Terms and Conditions including all costs of defending itself against a claim by any other person and/or as a result of you taking any action or refraining from taking any action or instituting or defending any action or legal proceeding.

You further agree to indemnify and hold CustomTec harmless from any claim made by any third party due to or arising out of your use of this website, the violation of these Terms and Conditions by you, or the infringement by you, or other users of this website using your membership account, of any intellectual property or other right of any person or entity.

PRIVACY POLICY

CustomTec respects the privacy rights of its online visitors and does recognize the importance of protecting the information collected about them.
To protect your privacy, you can visit the site without identifying yourself and without revealing any personal information about yourself.
Any links to other websites on Customtec.com.au. are not included under our privacy policy. And we do not disclose any identifiable personal data to any other company or third party.

OTHER INFORMATION WE COLLECT THROUGH OUR SERVICES
As a user of our services, we may collect non-personal data about your use of the website, such as pages visited, times and volume of use of the services as well as Traffic Data. Traffic Data includes logs, details of networks, time of log-on or access, length of sessions and similar systems data. We will use this data to track web usage of parts of the boutique, trends, preferences and update our site accordingly.
Any deals, specials, updates we believe will interest you will be emailed to the supplied email address. All purchasers will be notified of upcoming sales and specials.
Please let us know if you would rather not receive emails or updates from us at customtec.com.au as we would rather not send updates to those that would not like them.

ANY DISCLOSURE OF INFORMATION

• Statistical Groups
  From time to time we provide statistical information about sales, trading patterns and navigation techniques to reputable third parties. This may comprise data collected about you and other users to form aggregate results. However, we will not provide any direct personal information that identifies you as our customer.

• Verification of Members
  We do use various details to verify information given to us by our members.

At times:

• we use member phone numbers and email addresses provided to us to communicate with customers about payments
• we use member addresses to check against credit card billing addresses etc .
• in cases where fraud or other crime is suspected, we do communicate with Police, Banks and other relevant authorities

COOKIES
Customtec.com.au uses cookies to keep track of how often you visit our site.  (A cookie is a piece of information that is stored on your computer’s hard drive by your web browser which tracks your movements within websites.) Most browsers are automatically set to accept cookies but usually you can alter the settings of your browser to prevent acceptance automatically. If you choose not to receive cookies, you may still use most of the features of our website, including the ability to purchase items. However, this may prevent us from delivering certain services, particularly personalization of the site.
Cookies will only be used for tracking the activity in customtec.com.au, not to track internet activity before or after.

PRIVACY ISSUES

• Sign out or close your browser once you have finished shopping within customtec.com.au or associate partner stores. This is to ensure that others cannot access your personal information and correspondence.
• If you share a computer with someone or are using a computer in a public place like a library or Internet café, you as an individual are responsible for the security of and access to your computer.
• Any information provided or purchases made by children MUST have the consent of parents or guardians. These adults should have checked the Terms of Sale before purchasing.

Our privacy policy will be reviewed regularly in accordance with the Australian Federal Government’s legislation.

THIS INFORMATION IS AVAILABLE TO VIEW AT www.privacy.gov.au
Any changes that will be made to this policy will be posted on the website in the PRIVACY section, please revisit this often for any changes to the above information. Any queries or problems you may have with the above policy please email us.